Privacy Policy
1. Introduction
eLearning College ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, process, and secure the personal information of our students and visitors when you interact with our website or enroll in our free virtual courses.
By accessing our student portal, starting applications, or completing our courses, you consent to the terms outlined in this document.
2. Data We Collect
We only collect information necessary to facilitate your enrollments, process course completions, and print certificates. This includes:
- Personal Identity Details: First Name, Last Name, Title, and Country of residence.
- Contact Details: Verified email address (used as the primary account key to access the Student Area).
- Learning Metrics: Course selections, exam results, certificate issue history, and modules completed.
- Technical Identifiers: Access logs, IP address, and browser configurations.
3. How We Use Data
Your information is processed in strict compliance with global data protection principles, including the General Data Protection Regulation (GDPR) and UK Data Protection laws. We use it to:
- Provide access to free courses, modules, and tests in the Student's Area.
- Issue, print, and send accredited course diplomas and certificates.
- Prevent account duplicate applications and fraudulent submissions.
- Deliver support and reply to support inquiries submitted via our Contact Us portal.
5. Data Protection
All sensitive information, including account login passwords, is stored using industry-standard hash functions to prevent unauthorized exposure. Data in transit is secured using Secure Sockets Layer (SSL) encryption.
We do not lease, trade, or transfer your contact details to third-party marketing networks. Personal information is only shared with authorized registrar entities for printing and validating certificates.
6. Your Rights
Under GDPR and equivalent local laws, you have full access rights to your account data. You may:
- Request a copy of the personal information stored in your profile registry.
- Instruct us to rectify incorrect emails, titles, or name spellings.
- Request the deletion of your account and student data from our system ("Right to be Forgotten").
7. Contact Information
If you have any questions regarding data usage, cookies, or want to exercise your data privacy rights, please contact our Data Representative:
Email: info@elearningcollege.com
Post: eLearning College Data Protection Desk, 2a Lanercost Drive, Newcastle Upon Tyne, NE5 2DX, United Kingdom